Privacy Policy
How we collect, use, and protect your data
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, verify your identity, or contact support. This includes:
• Email address and username
• Identity verification documents (KYC)
• Transaction history and wallet addresses
• Device information and IP address for security purposes
2. How We Use Information
We use your information to provide and improve our services, comply with legal obligations, prevent fraud, and enhance platform security. We never sell your personal data to third parties.
3. Data Security
We implement industry-standard security measures including encryption, two-factor authentication, and regular security audits to protect your data from unauthorized access.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting support.
5. Cookies & Tracking
We use essential cookies necessary for the operation of our platform. These help us maintain your session, remember your preferences, and ensure security. We do not use advertising or third-party tracking cookies.